Water Distribution

WeAreHiringWater Distribution Services

If you encounter any of the following problems or situations, please contact Water Distribution at 940-761-4333.

  • Water Main Breaks
  • Emergency Turnoff
  • Unknown Leaks
  • New Service (Taps)- Click Here for More Information
  • Meter Repair
  • Estimates on System Improvements
  • Service Interruption / Low Pressure
  • Click Here to Learn How to Read Your Water Meter
  • Want to Know More About the City's New Automated Metering Infrastructure (AMI)? Click Here.
  • Need to Apply for Fire Hydrant Meter? Click Here to Find Out How.
  • For Utility Locates, Dial 811 on Your Phone at Least 2 Days Before You Dig

Contact Us

  1. Contact Information


    Ty Allgood
    Water Distribution Superintendent
    P.O. Box 1431
    Wichita Falls, TX 76307

    Phone: (940) 761-4333
    Fax: (940) 322-7694
    Email

    Hours


    Monday - Friday 
    8:00 a.m. - 5:00 p.m.

    After Hours:

    (940) 761-4333



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About Us

The City of Wichita Falls Water Distribution Division currently maintains over 35,000 active water meters, 580 miles of water pipeline, 2,850 fire hydrants, and over 10,000 water valves.

These are a few of the problems we encounter and repair any time of the day or night in any weather conditions. 

Ruptured Water Main

Be a Water Geek- Click Below to Learn About Water Towers

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  1. Who do I contact for questions about my Water Bill?
  2. I need to make repairs on my plumbing, Who do I call to shut off the water?
  3. I have a leak on my houseline. Who is responsible for repairing it?
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Rusty Pipe


Big Challenges

One of the main challenges Water Distribution faces is the maintenance and replacement of cast iron water pipes used in the 1930’s and later years to establish the City’s water system.  Cast iron can deteriorate which causes breaks in the supply system.  Through comprehensive research and compiled leak history that goes back over 10 years, the department replaces the old lines with pipes made of modern PVC.

Valve Repair

Another area the department is responsible for keeping in good working order is water valves.  If a valve is not working properly when there is a water break the water main can not be isolated and repairs made in a timely fashion. 

Valve 2