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Government

1. Accessibility & Accommodations
   1. Americans with Disabilities Act
   2. ADA Grievance Procedure
   3. Accommodation & Facility Access Request Form
2. Boards and Commissions
3. City Manager
   1. Assistant City Manager - Paul Menzies
   2. Assistant City Manager- Blake Jurecek
   3. Management Team
   4. Strategic Plan
4. Strategic Plan
5. City Organizational Chart
6. Code of Ordinances
7. Departments
   1. Aviation, Traffic and Transportation
      1. Aviation
         1. Fly Wichita Falls/Municipal Airport
         2. Kickapoo Downtown Airport
      2. Fly Wichita Falls
         1. Kickapoo Downtown Airport
         2. Radio Frequencies
         3. Testing Center
         4. Hangar and Land Lease
         5. Share the Air
         6. Services Provided
         7. Product Available for Purchase
      3. Falls Ride - Public Transportation
         1. Transit Services
            1. COVID-19 Information
         2. Military Appreciation
            1. Military Discounts
         3. Fares
         4. Routes Schedules
         5. Rules and Other Information
            1. Report A Concern
         6. Civil Rights/ADA
            1. Civil Rights Complaint Procedure
            2. Disadvantaged Business Enterprise (DBE)
         7. Trolley Rental
         8. About Us
            1. What's New
            2. Advertising Information
            3. Bus Amenities
         9. Bicycle Connectivity
         10. Clarence W. Muehlberger Travel Center
             1. Travel Center Conference Room
             2. Conference Room Rental Contract
             3. Falls Ride - Public Transportation
             4. Greyhound Bus Lines
         11. Public Notices
      4. MPO-Transportation Planning
      5. Traffic Engineering
         1. Hazard Abatement
         2. Street Closure Permits
         3. School Zone Safety
         4. Signals
         5. Signs & Markings
         6. Speed Limits
         7. Street Lights
         8. Traffic Counts
         9. Bicycles
      6. Clarence W. Muehlberger Travel Center
         1. Travel Center Conference Room
         2. Conference Room Rental Contract
         3. Falls Ride - Public Transportation
            1. Transit Services
            2. Military Appreciation
            3. Fares
            4. Routes Schedules
            5. Rules and Other Information
            6. Civil Rights/ADA
            7. Trolley Rental
            8. About Us
            9. Bicycle Connectivity
            10. Clarence W. Muehlberger Travel Center
            11. Public Notices
         4. Greyhound Bus Lines
      7. Fleet Maintenance
         1. FAQ
         2. Operator Responsibility
         3. VENDORS
         4. Employment opportunities
         5. Forms
         6. Affiliations
         7. FOR-HIRE VEHICLE ORDINANCE
         8. CITY AUCTION
   2. City Clerk
      1. Agendas and Minutes
      2. Boards and Commissions
      3. Election Information
      4. Ordinances and Resolutions
      5. Permit Applications
      6. Rates and Fees
      7. Conflict of Interest Questionnaire
      8. Public Information Request
      9. Proclamation Declaring Local State of Disaster
   3. City Manager
   4. Development Services
      1. Building Inspections
         1. Building Forms, Fees and Applications
         2. ePlancheck
         3. Building Inspections Contact Information
      2. Code Enforcement
         1. City Sign Ordinance
         2. Code Enforcement Documents and Links
         3. Common Violations
         4. Ordinances Enforced
         5. Minimum Housing Standards
         6. Code Enforcement Zones
         7. Volunteer Resources
         8. Video Series
         9. Contractor List
      3. Floodplain Maps
      4. Housing Choice Voucher Program
         1. Housing Choice Voucher Program Brochure
         2. Housing Choice Voucher Program
         3. Project Based Section 8 Rental Assistance
         4. Public Housing
         5. Waiting List Housing Choice Voucher Program
         6. Landlord Resources
         7. COVID-19 News
         8. Live Well Wichita County
      5. Neighborhood Resources
         1. Annual and Quarterly Reports
         2. Community Development Block Grant
         3. Community Housing Development Organization
         4. HOME Investment Partnership Program
         5. Minor/Emergency Repair Program
      6. Planning
         1. 2020 Census
            1. 2020 Census Home
            2. Ways the Census is Used
            3. Complete Count Committee
            4. Frequently Asked Questions
            5. Contact Us/Request a Speaker
            6. Additional Resources
            7. 2020 Census Form Sample
            8. 2020 Censo
         2. Planning & Zoning Cases
         3. Apartment Vacancy Reports
         4. City Sign Ordinance
         5. Development Services e-Newsletter (Archive)
         6. Historic Preservation
            1. Landmark Commission Meeting Minutes
         7. JLUS-Joint Land Use Study
         8. Planning Applications
         9. Planning Informational Brochures
         10. Tax Increment Financing(TIF)
         11. Thoroughfare Plan
         12. Vision 20/20
         13. Wayfinding Master Plan
         14. Zoning Ordinance By Subject
         15. Downtown Resources
         16. Development Flow Chart
      7. Property Administration
         1. Lake Lot Administration
         2. Area Lake Hunting Information
         3. Property Administration Liens
         4. Sealed Bid Sales
         5. Trust Property Sales
         6. Lake Kickapoo Grazing Lease
         7. Lake Kickapoo Hunting Lease
         8. Lake Arrowhead Grazing Lease
      8. Property Administration Liens
      9. Vision 20/20
      10. Wayfinding Master Plan
      11. Downtown Development Resources
   5. Finance
      1. Accounting and Finance
         1. Annual Budgets
         2. Capital Improvement Program - Five Year Plan
         3. Comprehensive Annual Financial Reports
         4. HB 3693 Reports
         5. Hotel/Motel Tax
         6. Property Tax Rate
         7. Rates and Fees
         8. Sales Tax Information
         9. Single Audit Reports
         10. Transparency Resources
         11. Traditional Finances
         12. Debt Obligations
         13. Public Pensions
         14. Check Register
      2. Purchasing
         1. Bid Results
         2. Current Bids
         3. Surplus Equipment for Auction
         4. Vendor Verification Policy
         5. Vendor Application
      3. Rates and Fees
      4. Utility Billing and Collections
         1. MyH2O Online Portal
         2. PAY MY BILL
         3. MyH20 Customer Portal User Guide
         4. MyH20 FAQ
         5. Payment Options
         6. AMI Smart Water Meters
         7. Water Rate Table
         8. Water Restrictions (Year Round)
         9. Online Application for New Services
   6. Fire
      1. CodeRed Registration
      2. Administration
         1. Links
      3. ISO Class 1
      4. Annual Fire Reports
      5. Fire Marshal's Office
         1. Fire Investigation
         2. Fire Inspections
         3. Fire Education
      6. Safety and Training
         1. Fire Recruit Academy
         2. Public Safety Training Center
         3. Drill Field
      7. Community Involvement
      8. Emergency Management
         1. Business And Disasters
         2. Emergency Email Notification
         3. Emergency Warnings-Stay Informed
         4. Home Preparedness
         5. Man-Made Disasters
         6. Mitigation Action Plan
         7. Natural Disasters
         8. Related Sites
         9. Shelter In Place
         10. Special Needs Evacuation
         11. StormReady Community Recognition
      9. Fire Department History
      10. Storm Shelter Registration
   7. Health District
      1. COVID-19
         1. Alerts and Updates
         2. Business Information
         3. COVID-19 Clearance Procedures
         4. COVID-19 Outdoor Events Permit Application
         5. COVID-19 Press Releases
         6. Facial Coverings
         7. Governor Abbott COVID-19 Executive Orders
         8. Wichita County School Information
      2. Administration
         1. Health Coalition of Wichita County
         2. HIPAA Compliance Standards (English)
         3. HIPAA Compliance Standards (Spanish)
      3. Animal Services
         1. Adoptions
         2. City Licenses
         3. Rabies Testing & Quarantine Information
         4. Loose Animals
         5. Shelter, Food, and Water
         6. Dangerous Animals
         7. Animal Services Fees
         8. Volunteers
         9. Rescue Groups
         10. Shelter Numbers
         11. Updated Animal Ordinance Highlights
      4. DEEP Registration
      5. Eat Well
      6. Emergency Preparedness
         1. Wichita Falls Fire Dept. Emergency Mangement
      7. EVALI
      8. Food Handlers Course
      9. General Environmental
         1. Downloadable Forms
         2. Food Programs
            1. Cottage Food Rules and Guidelines
            2. Food Control Downloadable Forms
            3. Food Establishment Permits
            4. Food Division Fees
            5. Food Handlers Course
         3. General Environmental Fees
         4. Motel/Hotel
         5. On-Site Sewage Facilities (OSSF)
         6. Swimming Pools/Spas
         7. Tattoo Studio
         8. Vector /Mosquito Control
      10. Health Advisory/Product Recall
      11. Laboratory
          1. Well Water Testing
          2. Laboratory Testing
          3. Referral to DSHS Questions
          4. Laboratory Fees
      12. Live Well
      13. Nursing
          1. Colon Cancer
          2. Communicable Disease and Disease Reporting
             1. Mumps
          3. Health Promotions
             1. Tobacco-Free Initiatives
                1. Programs and Services
                2. Program Registration
                3. Contact Us
                4. Tobacco-Free Initiatives
          4. HIV Counseling and Testing
          5. Immunization Services
          6. Nursing Laboratory and Other Screenings
          7. Sexually Transmitted Infections Services
          8. Tuberculosis Services
          9. Texas Healthy Communities
      14. Press Release
      15. Restaurant Inspections Score
      16. Swimming Pools and Spas
      17. VitalRecords
          1. Application for Birth/Death Record
          2. Acceptable Forms of Identification
          3. Acknowledgement of Paternity
             1. Acknowleldgement Of Paternity Process
             2. Rescission of Acknowledgement of Paternity
          4. How to File a Home Birth
          5. Links
          6. Office Location
          7. Vital Statistics Fees
      18. Women, Infants & Children (WIC)
          1. Breastfeeding
          2. Health Benefits of WIC
          3. Nutritious Foods
          4. WIC Eligibility
          5. WIC Nutrition Education & Class Schedules
          6. Frequently Asked Questions
   8. Human Resources
      1. Civil Service
         1. Police and Fire Departments
      2. Compensation and Benefits
         1. Non Civil Service Salary Plan
         2. Police and Fire Compensation and Benefits
            1. Fire Compensation and Benefits
            2. Police Compensation and Benefits
      3. Employee Benefits Trust
      4. Risk Management
      5. Volunteer Opportunities
      6. City Internships
      7. Claim Damage Form
      8. Public Safety Dispatch Academy
   9. Information Technology
   10. Legal
       1. Municipal Court Prosecutor
       2. Non-Discrimination Notice
       3. Gang Injunctions
       4. SUBPOENAS
       5. City Charter Ballot Proposals
   11. Library
   12. Municipal Court
   13. Police
       1. CodeRED Registration
       2. About Us
          1. History of the Police Department
             1. Police Chiefs
          2. Memory
          3. Values/Mission Statement
       3. Administration
          1. Chief of Police
          2. Deputy Chief Community Operations Division
          3. Office of Professional Conduct
          4. Deputy Chief Investigative Operations Division
       4. Alarm Permits
       5. Community Services
          1. Crime Free Wichita Falls
             1. Crime Free Certified Properties
          2. Citizen Police Academy
             1. Citizen Police Academy Association
          3. D.A.R.E.
          4. Public Information
       6. Crime Stoppers
       7. Department Sections
          1. Communications
          2. Criminal Investigations
          3. Patrol
          4. Records Division
          5. Special Operations Section
          6. Traffic
          7. Training Section
             1. Recruiting
             2. Police Academy
       8. Employment
       9. Forms
       10. Helpful Links
       11. Honor Guard
       12. News and Announcements
       13. Vehicle Impound
   14. Parks and Recreation
       1. Register On-Line
       2. Lake Wichita Revitalization Committee
       3. Parks
          1. Hamilton Park
          2. Kiwanis Park
          3. Lake Wichita Park
          4. Lake Wichita Revitalization Committee
          5. Lucy Park
          6. Maps
          7. Off Leash Dog Park
          8. Other Parks
          9. Park Rules
          10. Parks Master Plan
          11. RV Park
          12. Scotland Park
          13. Sports Facilities
          14. The Falls
          15. Weeks Park
          16. Dr.'s Park Splash Pad
       4. Cemetery
          1. Cemeteries
             1. Hillcrest
             2. Lakeview
             3. Riverside
             4. Rosemont
          2. Burial Records
          3. Prices
          4. Rules and Regs
          5. Maps & Forms
       5. Circle Trail
          1. Wichita River Section
          2. Holliday Creek Section
          3. Seymour Hwy Section
          4. Barnett Rd Section
          5. Wichita Bluff Section
          6. Trail Etiquette
          7. Maps
          8. Wee-Chi-Tah Off Road Trail
       6. Median Beautification
          1. Ornamental Structures
          2. Median Plantings
          3. The Gateway
          4. Flowers
       7. Recreation
          1. 50 Plus Zone
          2. Class Registration Information
          3. Organized Sports
          4. Register On-Line
          5. Special Events
          6. Youth and Adult Classes
          7. Summer Camps
          8. Lucy Park Swimming Pool
       8. 50 Plus Zone
       9. Facility Rentals
          1. East Lynwood Community Center
          2. Kemp-Sunnyside Center
          3. Mobile Stage Rentals
          4. Reservable Shelters
          5. RV Park
          6. Log Cabin
          7. Lucy Park Swimming Pool
          8. Register On-Line
       10. Special Events
       11. Sports
           1. Adult Volleyball
           2. Disc Golf
           3. Kickball
           4. Skate Park
           5. Softball
           6. The Champions Course at Weeks Park
           7. Indoor Soccer
           8. Pickle Ball
           9. Tennis
       12. Wichita Falls RC Airpark
           1. Wichita Falls RC Airpark- Facilities-Location
           2. Wichita Falls RC Airpark- Learn to Fly
           3. Wichita Falls RC Airpark- Weather-Links
           4. Wichita Falls Radio Control Club
              1. WFRCC Officers-Members-Aircraft
              2. Ironman Fun Fly
       13. Volunteer Opportunities
   15. Public Works
       1. Can the Grease
       2. I'm a Toilet not Trash Can Campaign
       3. Engineering
          1. 2018 Street Bond
          2. City Map Book
          3. City Standards
             1. Erosion Control Standards
             2. Pavement Standards
             3. Sanitation Standards
             4. Stormwater Standards
             5. Stormwater Manual
             6. Underground Conduit Standards
             7. Wastewater Standards
             8. Water Distribution Standards
          4. Floodplain Maps
          5. Web Links
          6. Fire Hydrant Meter Application
       4. Lake Levels
       5. Lake Ringgold
       6. Sanitation
       7. Storm Water Management
          1. Public Education
             1. Storm Water Brochures
             2. Kids Page
          2. Adopt-A-Trail
          3. Construction
             1. Construction Site Best Management Practices
          4. Industrial
             1. Does my faciltiy need a permit?
             2. No Exposure Certification (NEC)
          5. Federal and State Regulatory Requirements
          6. Local Regulatory Controls and Enforcement
          7. Flood Plain Management
       8. Streets
       9. Water Distribution
       10. Water Purification
           1. 2021 Drinking Water Quality Report
           2. Department Contacts
           3. Links
           4. Tours
           5. Water & Health
              1. Water Treatment
              2. Why Treat Water?
           6. Water Rate Table
       11. Water Pollution
           1. Industrial Pretreatment
           2. The Grease Trap Program
           3. Water Pollution Complaints
           4. Municipal Setting Designation
       12. Wastewater Collections
       13. Resource Recovery
       14. Water Conservation Tips
       15. Watering Restrictions (Year Round)
   16. Public Information
       1. Arts and Culture Grant Program
       2. City Newsletter
       3. Museums, Galleries and Historic Sites
       4. Watering Restrictions (Year Round)
       5. Social Media
   17. Utility Billing, Collections and Services
       1. MyH20 Online Portal
       2. MyH2O Customer Portal User Guide
       3. MyH2O Frequently Asked Questions
       4. Application for New Service
       5. AMI Smart Water Meters
       6. Utility Payment Options
       7. Water Rate Table
       8. Water Restrictions (Year Round)
   18. Sanitation
       1. Choose to Reuse
       2. Landfill
       3. Transfer Station
       4. Secured Loads
       5. Roll-Off Charges
       6. Sanitation Rate Schedule
       7. Residential Collection Schedule
   19. Staff Directory
8. Mayor and City Council
   1. Mayor Stephen Santellana
      1. Proclamations
   2. District 1 Councilor Michael Smith
   3. District 2 Councilor DeAndra Chenault
   4. District 3 Councilor Jeff Browning
   5. District 4 Councilor Tim Brewer
   6. District 5 Councilor Steve Jackson
   7. Councilor At Large Bobby Whiteley
   8. Council Meetings and Agendas
   9. City Council District Map
9. Meetings/Agendas/Minutes
   1. Mission Statement
10. City Press Releases
11. Vision 20/20
12. 2018 Street Bond Updates
13. Financial Transparency

Residents

1. Animal Services
2. Area Schools
3. City Map Book
4. Facilities
   1. Cemeteries
   2. Library
   3. Martin Luther King Center
      1. Childcare
      2. MPEC- Multi Purpose Events Center
      3. Senior Center
      4. Special Events
   4. Proposed Full-Service Hotel and Conference Center
5. Housing/Section 8 Office
6. Parks & Recreation
   1. Circle Trail
   2. City Parks
   3. Facility Rentals
   4. Recreation Activities
   5. Sports Leagues
7. Sheppard Air Force Base
8. Transportation
   1. Bus Service/Public Transportation
   2. Fly Wichita Falls
9. Utilities
   1. Recycling- "Keeping It Green"
   2. Sanitation
   3. Utility Services
      1. AMI Frequently Asked Questions
10. Volunteer Opportunities
11. Wichita Falls History
12. Castaway Cove Water Park
13. 2021 Storm Updates
    1. FEMA Disaster Map for Texas Winter Storms (DR-4586
    2. Self-Reporting Damage Survey
    3. Disaster Summary Outline
    4. Request for Public Assistance
    5. FEMA's Public Assistance Policy Guide
    6. TDEM Cost Tracking Information
    7. Governor Abbot's SNAP Press Release
    8. TDEM District Coordinators
    9. FEMA Rumor Control
    10. Wichita Falls Public Library Resource Page
14. Citizen's Academy
15. Proposed Full-Service Hotel and Conference Center

Visitors

1. Convention and Visitors Bureau
2. Getting Around
   1. Bus Service/Public Transportation
   2. City Map Book
   3. Fly Wichita Falls
3. Restaurant Inspection Scores
4. Wichita Falls Recent Rankings
5. Sheppard Air Force Base
6. About Wichita Falls
7. Things To Do

Business

1. Bid Opportunities
2. Chamber of Commerce and Industry
3. Food Programs
4. North Texas Better Business Bureau
5. Permits & Applications
   1. Building Permits
   2. Vendor Application (XLS)
   3. Business License Information
   4. Wichita Falls Chamber of Commerce
   5. America's SBDC at MSU Texas
6. Water / Sewer Rates
7. Zoning Ordinance by Subject
8. Downtown Development Resources
9. Economic Development

How Do I...

1. Access
   1. Agendas and Minutes
   2. Annual Budgets
   3. Code of Ordinances
   4. Drinking Water Quality Report
   5. Election Information
   6. Citizen Comment Card
   7. Official City Records
2. Apply For
   1. Animal Adoption
   2. Building Permits
   3. Citizen Police Academy
   4. City Board or Commission
   5. City Internships
   6. Employment Opportunities
   7. Utility Service
3. Contact
   1. City Offices
   2. Elected Officials
4. Find
   1. Browse Events Calendar
   2. Obtain Public Records
5. Sign Up For
   1. CodeRED Alerts
   2. E-mail Notifications
   3. Home Inspections
   4. Recreation Activities
   5. WIC Program
   6. Volunteer Opportunities
6. Submit
   1. Birth/Death Certificate Request (PDF)
   2. Facility Reservations
   3. Feedback on the Website
   4. Open Records Requests
   5. Storm Shelter Registration
   6. Water Problems or Needs